Privacy Policy

1. Information We Collect

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We may collect the following types of information when you visit our site or make a purchase:

A. Information You Provide Directly

• Name

• Email address

• Payment details (processed securely through our payment provider; we do not store full card information)

• Custom song details or instructions you choose to submit

B. Information Collected Automatically

When you browse the site, certain data is collected automatically, such as:

• Device information

• Browser type

• Pages visited

• Time spent on the site

• General location (city/country, not exact address)

This information is used for analytics and improving the site experience.

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2. How We Use Your Information

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We use your information to:

• Process and deliver your custom song orders

• Communicate with you about your purchase

• Provide customer support

• Improve our website and services

• Manage your account and order history

• Comply with legal obligations

We do not sell your information to third parties.

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3. Payment Processing

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All payments are handled securely by trusted third-party payment providers.
We do not access or store your full payment card details.

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4. Sharing of Information

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We may share your information only when necessary:

• With service providers (such as payment processors or hosting services)

• To comply with legal requirements

• To protect our rights, customers, or the public

We do not share your information for marketing by other companies.

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5. Cookies & Tracking Technologies

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Our website may use cookies and similar technologies to:

• Remember your preferences

• Enable basic site functions

• Track site performance and analytics

You may disable cookies through your browser settings, but doing so may affect site functionality.

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6. Data Security

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We take reasonable measures to protect your personal information from unauthorized access, alteration, or misuse.
However, no online transmission is 100% secure, and we cannot guarantee absolute security.

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7. Your Rights

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Depending on your location, you may have the right to:

• Access the information we hold about you

• Request corrections or updates

• Request deletion of your data

• Withdraw consent (where applicable)

To make any request, contact us using the details below.

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8. Children’s Privacy

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Our website is not intended for individuals under 13.
We do not knowingly collect personal information from children.

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9. Changes to This Policy

 

We may update this Privacy Policy occasionally.
Any changes will be posted on this page with an updated date.

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10. Contact Us

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If you have any questions regarding this Privacy Policy or your data, you can contact us at:

Email: info@songssmith.com